Friday, November 18, 2011
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Thursday, November 10, 2011
Tuesday, November 8, 2011
Monday, November 7, 2011
Blogs in Plain in English
Assignment in Class
Task 1
You are going to create your own blog using the www.blogger.com website. This can be on a topic of your choice. Ensure that you have at least 2 entries ( screen shots required ) and that you explain how you set your blog up.
Task 2
Once you have created and documented your blog you need to put together a manual on how to use Blogger. You should use Publisher for this document. Your audience for this manual is students on an IT course so you can assume that they have a good understanding of technical issues.
Unit 3
Understand the impact of IT on individuals, communities and society
Impacts: social eg effects on local communities; economic eg employmentstructure, working practices, sustainability; legal eg ownership, copyright,plagiarism; ethical eg privacy of information; unequal access
Unequal access: implications eg locally, nationally and globally
Abuse of IT: threats eg cyber bullying, spam, phishing, denial of serviceattacks
Unit 2
Be able to use IT tools to communicate and exchange information
Communicating and exchanging information: eg word-processed documents;presentations; web pages; email
IT tools: software eg word-processing; presentation; other eg email, specialistsoftware for the visually impaired; proofing tools eg thesaurus, spellcheckers;other eg conversion of tabular information to graphics, text readers
Specialist communication channels: eg blogs, wiki, vlogs, podcasts, videoconferencing
Safety: personal information; viewing digital content; uploading digitalcontent; respect towards others; data protection regulations; securing data egencryption, firewalls, backups, secure sites
Unit 1
Be able to communicate information to suit audience, purpose and content
General communication skills: adapting content and style to audience egmodulating voice, terminology, format; providing accurate information;techniques for engaging audience interest eg changing intonation, use oftechnology such as multimedia or use of animation in presentations; ensuringthe message gets across eg asking questions to check understanding
Interpersonal skills: methods for communicating interpersonally eg verbalexchanges, signing, lip reading; techniques and cues eg body language, use ofintonation, use of emoticons, capitalisation of text in emails; positive andnegative language; paying attention and active engagement eg nodding,summarising or paraphrasing
Communicate in writing: following guidelines and procedures; identifying andconveying key messages in writing eg letter, fax, email; using correctgrammar and spelling; reviewing and proofreading own written work;reviewing and editing documents created by others; note takingAudience: technical eg frequent IT user, IT technician; non-technical eg casualor non-IT user
Unit Content
Unit 1
Be able to communicate information to suit audience, purpose and
content
content
Unit 2
Be able to use IT tools to communicate and exchange information
Unit 3
Understand the impact of IT on individuals, communities and society
Introduction
Communication skills are key to success in any sector but are particularly
important in highly technical sectors such as IT where the language used can
become full of jargon. It is important that learners are able to communicate with
technical and non-technical staff and understand how interpersonal skills affect
communication.
important in highly technical sectors such as IT where the language used can
become full of jargon. It is important that learners are able to communicate with
technical and non-technical staff and understand how interpersonal skills affect
communication.
IT provides opportunities for us to communicate more effectively using many
different tools. Therefore, as well as developing interpersonal skills through more
traditional methods of communication such as the spoken word, learners will be
introduced to the software packages and tools that are used to present
information.
Learners will be prompted to consider their audience when discussing IT-related
information. Explaining an IT-related topic to a non-technical person can be
challenging and avoiding jargon difficult. Learners will communicate with people
with technical knowledge and those without.
This unit could be taught in conjunction with other units from the programme to
emphasise vocational contexts and make use of naturally occurring assessment
opportunities.
Scheme of Work
3 October - 9 October
- Introduction to Unit 1: Communicating in the IT industry
- Learning outcomes
- Grading criteria
- Assessment
- The IT industry
•Decisive moments in the history of IT
•Who works in the IT industry?
•Gender and IT
•The need for communication skills in IT
•How has the IT industry changed the way we communicate?
•Have these changes always been positive or beneficial?
10 October - 16 October
- What is interpersonal communication?
•Function/message
•Audience (age, IT knowledge, culture, disability)
•Context
- Verbal, non-verbal, body language, expression
•Positive and negative language (verbal)
•General customer service
•Dealing with demanding/annoying/aggressive clients
•Client support / providing technical assistance over the phone
•Avoiding condescension
- Difference between written and spoken information
•Identifying the right medium for your message (1)
•Form of writing, audience, purpose
•Degrees of formality and informality in language
17 October - 23 October
- Identifying the right medium for your message (2)
•Examples of written communication for clients (email, letters, brochures, forms)
•Examples of written communication for colleagues (email, memos, notices, out-of-office notes)
- Writing for various audiences - levels of technicality
•Focus on IT and related profession register
- Tone and style in information giving
- Format and content of visual aids (tables, diagrams, charts, images)
- Reviewing, editing and proofing
•Using spellchecker, thesaurus, Track Changes tools
24 October - 30 October
- Popular IT tools used for general and specific communication
•MS Powerpoint
•MS Publisher
•Webpages
31 October - 6 November
- Issue Assignment 1: Communicating IT Information. Explain scenarios, instructions and criteria in class.
- As part of this assignment you are required to hold individual 5-7min role plays with individual students (P1.0) Two sessions to be allocated for this class-based section.
- What are specialist communication channels?
- How are they set up?
- Assessing the impact and efficacy of:
•Blogs
•Vlogs
7 November - 13 November
- More specialist communication channels. Using: •Wikis
•Podcasts
•Video conferencing
- Evaluating the medium-message efficacy and infotainment (information/entertainment) value of some of the web's most popular vlogs, wikis and podcasts.
- Introduction to Unit 1: Communicating in the IT industry
- Learning outcomes
- Grading criteria
- Assessment
- The IT industry
•Decisive moments in the history of IT
•Who works in the IT industry?
•Gender and IT
•The need for communication skills in IT
•How has the IT industry changed the way we communicate?
•Have these changes always been positive or beneficial?
10 October - 16 October
- What is interpersonal communication?
•Function/message
•Audience (age, IT knowledge, culture, disability)
•Context
- Verbal, non-verbal, body language, expression
•Positive and negative language (verbal)
•General customer service
•Dealing with demanding/annoying/aggressive clients
•Client support / providing technical assistance over the phone
•Avoiding condescension
- Difference between written and spoken information
•Identifying the right medium for your message (1)
•Form of writing, audience, purpose
•Degrees of formality and informality in language
17 October - 23 October
- Identifying the right medium for your message (2)
•Examples of written communication for clients (email, letters, brochures, forms)
•Examples of written communication for colleagues (email, memos, notices, out-of-office notes)
- Writing for various audiences - levels of technicality
•Focus on IT and related profession register
- Tone and style in information giving
- Format and content of visual aids (tables, diagrams, charts, images)
- Reviewing, editing and proofing
•Using spellchecker, thesaurus, Track Changes tools
24 October - 30 October
- Popular IT tools used for general and specific communication
•MS Powerpoint
•MS Publisher
•Webpages
31 October - 6 November
- Issue Assignment 1: Communicating IT Information. Explain scenarios, instructions and criteria in class.
- As part of this assignment you are required to hold individual 5-7min role plays with individual students (P1.0) Two sessions to be allocated for this class-based section.
- What are specialist communication channels?
- How are they set up?
- Assessing the impact and efficacy of:
•Blogs
•Vlogs
7 November - 13 November
- More specialist communication channels. Using: •Wikis
•Podcasts
•Video conferencing
- Evaluating the medium-message efficacy and infotainment (information/entertainment) value of some of the web's most popular vlogs, wikis and podcasts.
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